Privacy policy
Welcome to Libas by Maha. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order Details
- Payment Information (processed securely through our payment providers)
- IP Address and Browser Information
- Device Information and Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails or offers (only if you choose to receive them)
3. Payment Security
Your payment information is processed securely through trusted payment gateways. We do not store your complete debit or credit card information on our servers.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze visitor traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers, such as:
- Shipping and courier companies
- Payment service providers
- Technology and website service providers
These partners only receive the information necessary to perform their services.
6. Data Protection
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Request deletion of your personal data where applicable
- Opt out of receiving promotional emails at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Libas by Maha
Email: libasbymaha@gmail.com
Phone/WhatsApp: +92 371 0301115
Business Hours: Monday – Saturday | 11:00 AM – 9:00 PM (PKT)